Privacy Policy

Introduction

Ask Lou LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you useAsk Lou.

Information We Collect

Personal Information

We collect information that you provide directly to us:

• Name, email address, and contact information
• Company information and business details
• Payment and billing information
• Customer and job data you enter into the system

Automatically Collected Information

We automatically collect certain information:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Send marketing communications (with your consent)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• With your consent or at your direction
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures

Data Retention

We retain your information for as long as necessary to provide the services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it by law.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: